What must be satisfied by all workers to ensure job success?

Job success is largely determined by the ability to satisfy customers. In most industries, customers drive the demand for products and services, which directly impacts a worker's effectiveness and the overall success of the company. When workers meet or exceed customer expectations—by delivering quality service, understanding customer needs, and fostering positive relationships—they contribute to customer satisfaction and loyalty. This, in turn, leads to repeat business, positive referrals, and a strong reputation in the marketplace.

While management, stakeholders, and employers are also important in the broader context of job success, their satisfaction often hinges upon how well the workers serve the customers. Therefore, satisfying customers is fundamental, as it is the ultimate goal of any organization—ensuring that the offerings align with customer needs is key to driving overall business success.